![]() Contact us with any comments or concerns. Car Problem Resources Around the Site Information Find out more about us in the press or read stories from drivers who praise our work.The complaints are organized into groups with data published by vehicle, vehicle component, and specific problem. Why has there not been a recall to fix this problem? why don't the Mercury dealers know about this problem? like many others, I am forced to drive my only vehicle in an unsafe condition until I can afford the $780 to fix it"Ĭ ® is an online automotive complaint resource that uses graphs to show automotive defect patterns, based on complaint data submitted by visitors to the site. There are also multiple complaints on the same problem with other model years for the Grand Marquis air bag restraint system shutting down. They referred me to and I filed the 19th complaint for this problem on the 2006 Grand Marquis model. There has been multiple complaints on the Mercury Grand Marquis airbag light activating and shutting down the restraint system and turning off the airbags for no cause. National general called me back today and stated this is untrue. I asked why the system did not respond the 1 1/2 years earlier when the accident occurred" alan jay did not have an answer, but stated my entire restraint system and airbags would not operate in any future crash, until I replace the passenger seat belt, which will cost $780 alan jay Ford / Mercury said to contact national general insurance because "the pretensioner doesn't just go" that an accident had to have occurred to cause this. The dealer that fixed the original damage, alan jay, ran a $55 diagnostic and stated the passenger seat belt pretensioner was open, and that this could have only occurred in an accident. The light continues to come on, the chime rings in 3 sets of 5 periodically. Recently, on September 7th, 2015, the airbag warning light and chimes came on when I started the vehicle. No airbags were deployed on either me, the driver, or my mother, the passenger. In Feb, 2014, I originally had a minor crash when another driver was cited for reckless driving. This is wrong as it is part of Ford's refusal to acknowledge the faulty components in their seat belt/airbag systems, which has been putting my life at risk ever since their components' failure and Ford needs to be held responsible! I have not pursued it as I didn't have the thousands of dollars the dealer wanted to charge me. I was told that it would require replacement of both my seat front seat belts, and possibly more including airbag components to the tune of several thousand dollars! I asked them, as I did Ford: As I've had many Ford vehicles, personal and company, several of which I've driven over 200K miles, without ever having a seat belt or airbag component failure, how is this MY problem and not Ford's, especially after only 40K miles" I had asked Ford these two most important questions: 1- "What did I do to CAUSE THIS FAILURE?" and 2- "What could I HAVE DONE TO PREVENT IT"" They refused to answer and only told me that I need to take it to a dealer to have it repaired. They told me that it is not their problem and are not acknowledging any responsibility and it will be up to me to see a dealer, which I did. (I'm retired and drive very little, my vehicle as of today (5-13-2022) has only 54,462 actual miles on it.) I did some research when it first occurred and learned that the 3 - 2 beeps is a "code 32, seat belt pre-tensioner failure warning and will need immediate service and replacement." So I then called Ford and explained it as above. ![]() On a trip, while driving, it will do this every hour or so or 60 miles of driving, and has done this ever since. It would then stop but the yellow warning icon stays on. Around 12 years ago, when my 2006 Marquis, which I purchased brand new, had only approximately 40,000 miles on it, the seatbelt-airbag system warning appeared on the instrument panel and a warning bell sound went off with a 3 beep then 2 beeps/ring tone that would sound whenever the vehicle was started for the next two minutes of driving. ![]()
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